Cruttenden played opposite Sean Bean as his character's onscreen wife Jane in several episodes of Sharpe. The couple wed in real life in 1997 and had a daughter, Evie. Three months later they started divorce proceedings, and divorced in 2000. In 2003, Cruttenden married Jonathan Fraser. They have a child, Merle.

Cruttenden's grandmother Cynthia Coatts runs the Rosslyn School of Dance and Drama in London, while her mother Julia Cruttenden, runs the stage make-up school Greasepaint in London.

It was reported that her character Kate Weedon was axed from Benidorm, along with her onscreen husband Nicholas Burns.

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